clock iconPosted Saturday, 14 November 2020

Membership Tools and Support

By Lawrence Taylor Ellyard

Dear IICT Members,

It's important that we provide you with the latest industry guidelines and codes of conduct. Below, you'll find information that we want all members to be aware of to ensure that your business complies with the most up to date health industry policies and guidelines. 

If you have any questions or require further information, please contact or phone +61 2 5629 7777 Monday - Friday 10am - 4pm AEST.

Industry Regulations and Compliance

Are you up to date on the latest information about the National Code of Conduct for Health Care Workers? 

It's important that all IICT members are aware and stay abreast of changing industry regulations and compliance requirements. Please ensure that you read the latest information on these regulations and adhere to the guidelines. 

National Code of Conduct for Health Care Workers

The National Code of Conduct for Healthcare Workers sets out a range of minimum standards for health practitioners not regulated by AHPRA (the Australian Health Practitioner Regulation Agency). This National Code, agreed to by the Australian Council of Australian Governments (COAG) Health Council in April 2015, is intended to be enacted by every Australian state and territory.

The purpose of the National Code of Conduct, also referred to as the National Code or code-regulation regime, is to protect the public by setting minimum standards of conduct and practice for all unregistered health care workers who provide a health service. It will set national standards against which disciplinary action can be taken and if necessary a prohibition order issued, in circumstances where a health care worker’s continued practice presents a serious risk to public health and safety.

Who does the National Code of Conduct apply to?

The National Code, once enacted in a state or territory, applies to any person who provides a health service and is not subject to regulation under the National Registration and Accreditation Scheme (NRAS). In some circumstances it also applies to health practitioners registered under NRAS, to the extent that they provide services that are unrelated to or outside the typical scope of practice of their registration.

While each state and territory’s statute will identify who is subject to the National Code, health occupations likely to be captured will include (but are not limited to):

  • Allied health assistants 
  • Art therapists
  • Aromatherapists
  • Assistants in nursing
  • Audiologists and audiometrists
  • Ayuvedic medicine practitioners
  • Bioresonance practitioners
  • Cardiac scientists
  • Clinical perfusionists
  • Complementary and alternative medicine (CAM) practitioners
  • Counsellors and psychotherapists
  • Dental technicians
  • Dental assistants
  • Dietitians
  • Herbalists
  • Homoeopaths
  • Hypnotherapists
  • Lactation consultants 
  • Massage therapists
  • Medical scientists
  • Music, dance and drama therapists
  • Myotherapists
  • Naturopaths
  • Nutritionists
  • Optical dispensers
  • Orthoptists
  • Orthotists and prosthetists
  • Paramedics
  • Pharmacy assistants
  • Phlebotomists
  • Reflexologists
  • Reiki practitioners
  • Respiratory scientists
  • Shiatsu therapists
  • Sleep technologists
  • Social workers
  • Sonographers
  • Speech pathologists

Please visit the The COAG Health Council (CHC) website for more information and FAQs about the National Code of Conduct for Health Care Workers:

Filing complaints for breaches of the code of conduct:

Complaints can be made to the Health Care Complaints Commission (HCCC) about alleged breaches of the code of conduct and the Commission can investigate. If a practitioner is found to have breached the code of conduct, the HCCC may make a prohibition order against the practitioner. For more information about HCCC, please visit


Lawrence Taylor Ellyard

About the Author:

Lawrence Taylor Ellyard

Lawrence Taylor Ellyard is the CEO and Founder of the IICT with over 25 years experience in the natural health industry. Lawrence has been instrumental in developing the IICT's operations both within the Australia and Internationally.

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